Published reports

HABERDASHERS' ASKE'S FEDERATION TRUST

Company number: 02535091

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 March 2025 to 31 August 2025

Report filed on:

1 October 2025

Approved by:

Jan Shadick


Payment statistics

Average time taken to pay invoices: 36 days

Invoices paid:

  • within 30 days: 61%
  • in 31 to 60 days: 25%
  • in 61 days or more: 14%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 39%

Payment terms

Shortest standard payment periods

1 days

Longest standard payment period

30 days

Standard payment terms

Our standard payment terms are within 30 days. Some suppliers have shorter payment terms (such as 7, 14 or 28 days) which we seek to accommodate where possible.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

30 days

No further comment provided

Any other information about payment terms

No further comment provided

Dispute resolution process

The Trust operates a purchase order system so that, as far as is possible, invoices must be matched to an approved purchase order prior to payment. This minimises payment disputes. If the goods or services invoiced have not been received in full, are not of sufficient quality, or the invoice details are incorrect, the invoice will not be paid until this has been resolved. Initially, and in most cases, the dispute may be resolved by the academy contacting the supplier or the supplier contacting the academy directly. If the issue cannot be resolved at the academy level then the supplier can escalate their dispute to the central Trust finance team for resolution. For larger contracts the Trust's Procurement Manager will be the primary contact and liaison for the supplier and will manage any disputes and complaints. Any payment matter that is not resolved will be escalated to the Deputy Director of Finance and then to the Senior Director of Finance.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No