Published reports

WWF-UK

Company number: 04016725

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 January 2025 to 30 June 2025

Report filed on:

13 August 2025

Approved by:

David Barnes


Payment statistics

Average time taken to pay invoices: 52 days

Invoices paid:

  • within 30 days: 47%
  • in 31 to 60 days: 29%
  • in 61 days or more: 24%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 55%

Payment terms

Shortest standard payment periods

30 days

Longest standard payment period

Answer not provided

Standard payment terms

WWF-UK’s standard supplier terms and conditions which cover any Purchase Order that does not have a bespoke contract attached to it, state that WWF-UK shall pay any undisputed invoices within 30 days of the invoice date. Unless otherwise agreed by both parties and in writing, suppliers shall only invoice WWF-UK once the goods or services have been delivered and received by WWF-UK. In some instances, for example where there is high subcontracting cost or the supplier is an SME, it may be agreed that the supplier can invoice wholly or in part in advance of the goods or services being delivered and received. Similarly, in some cases it may be agreed to shorten the payment terms if the supplier is an SME.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

30 days

No further comment provided

Any other information about payment terms

Due to the implementation of a new procurement system, additional payment delays have been experienced during the transition period while staff and suppliers become familiar with new processes.

Dispute resolution process

WWF-UK may reject an invoice if it is unclear or is not accompanied by the required supporting information. Similarly, when WWF-UK receives goods or services below the required, specified and agreed to standard, WWF-UK may reject the goods or services. Before exercising the right to purchase elsewhere, WWF-UK shall give the Supplier reasonable opportunity to correct the unsatisfactory work in its own time and at its own expense and/or replace rejected Goods with goods which conform to this Contract. Where a supplier raises a dispute with WWF-UK, this will be with the main contact and the Accounts Payable department in the first instance. The Accounts Payable department endeavours to respond to all email queries relating to invoices within 24 hours. Where necessary, disputes are escalated to the procurement department, then, if necessary, to the General Counsel and Director of Finance. WWF-UK’s Accounts Payable department can be contacted here: AccountsPayable@wwf.org.uk

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Yes

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No