KINDRED (LONDON) LIMITED
Company number: 03433883
Reporting period:
1 January 2025 to 30 June 2025
Report filed on:
31 July 2025
Approved by:
Tajinder Singh Dhatt
Payment statistics
Average time taken to pay invoices: 44 days
Total value paid:
- within 30 days: £45,071,797 (37%)
- in 31 to 60 days: £55,564,043 (46%)
- in 61 days or more: £21,415,660 (18%)
Invoices paid:
- within 30 days: 38%
- in 31 to 60 days: 38%
- in 61 days or more: 24%
Late and disputed:
- total value of payments due in the reporting period which have not been paid within the agreed period: £78,575,520
- payments due in the reporting period which have not been paid within the agreed period: 66%
- not made in the reporting period due to a dispute: 0%
Payment terms
Shortest standard payment periods
1 days
Longest standard payment period
45 days
Standard payment terms
Some suppliers require immediate payment but in general most payment terms are either 30 or 14 days. A few suppliers have 45 days payment terms.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
45 days
No further comment provided
Any other information about payment terms
The figures reported for this period are lower than in previous periods, primarily due to the transition to a new finance system. This change required a cutover period during which invoice processing was temporarily paused, and early-stage system adjustments resulted in some delays to invoice payments. As the new system has now been embedded and processes are stabilising, we expect performance to improve in the second half of the year.
Dispute resolution process
We are committed to resolving disputes efficiently, fairly, and transparently. For qualifying contracts, our dispute resolution process is as follows:
Initial Review: Any complaints or concerns should be submitted in writing to our accounts payable team. Upon receipt, we will acknowledge the dispute within 2 business days.
Internal Escalation: If the matter cannot be resolved at the support level, it will be escalated internally for further review. This step typically occurs within 5–10 business days of the initial acknowledgment.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No