Published reports

ECCLESIASTICAL INSURANCE OFFICE PUBLIC LIMITED COMPANY

Company number: 00024869

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 January 2025 to 30 June 2025

Report filed on:

31 July 2025

Approved by:

Mark Bennett


Payment statistics

Average time taken to pay invoices: 25 days

Total value paid:

  • within 30 days: £21,082,486  (85%)
  • in 31 to 60 days: £2,480,292  (10%)
  • in 61 days or more: £1,240,146  (5%)

Invoices paid:

  • within 30 days: 85%
  • in 31 to 60 days: 10%
  • in 61 days or more: 5%

Late and disputed:

  • total value of payments due in the reporting period which have not been paid within the agreed period: £7,329,487
  • payments due in the reporting period which have not been paid within the agreed period: 23%
  • not made in the reporting period due to a dispute: 1%

Payment terms

Shortest standard payment periods

0 days

Longest standard payment period

45 days

Standard payment terms

Template contracts or purchase order terms with a standard payment period of 30 days are in use. Suppliers are aware of this payment period when reviewing terms and conditions and the associated process of quoting an order number when submitting an invoice. We also advise that Ecclesiastical will be liable for late payment charges should we pay invoices late.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

45 days

No further comment provided

Any other information about payment terms

The % of invoices not paid within the agreed terms is 23%. However, 85% of invoices are paid within 30 days. Ecclesiastical have a number of arrangements with suppliers have immediate payment terms. In most circumstances, the company considers it out of the ordinary to have immediate payment terms as this doesn’t allow for processing and clearing. The company is reviewing supplier arrangements to consider if this can be addressed.

Dispute resolution process

An invoice received that is not able to be processed and paid (potentially due to various reasons) will be passed to the business owners for confirmation on the resolution. All invoices must be emailed to business.payments@ecclesiastical.com or posted to Ecclesiastical Insurance, Business Payments, Benefact House, 2000 Pioneer Avenue, Gloucester Business Park, Gloucester, GL3 4AW.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No