Published reports

ONECOM LIMITED

Company number: 04031272

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 January 2025 to 30 June 2025

Report filed on:

25 July 2025

Approved by:

Paul Greensmith


Payment statistics

Average time taken to pay invoices: 53 days

Total value paid:

  • within 30 days: £17,068,519  (53%)
  • in 31 to 60 days: £11,883,763  (37%)
  • in 61 days or more: £2,972,426  (9%)

Invoices paid:

  • within 30 days: 51%
  • in 31 to 60 days: 31%
  • in 61 days or more: 18%

Late and disputed:

  • total value of payments due in the reporting period which have not been paid within the agreed period: £42,080,992
  • payments due in the reporting period which have not been paid within the agreed period: 8%
  • not made in the reporting period due to a dispute: 2%

Payment terms

Shortest standard payment periods

30 days

Longest standard payment period

120 days

Standard payment terms

Few suppliers are on 7, 14 days , our stock suppliers are on 60 or 120 days all the other suppliers are on 30 day term

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

120 days

n/a

Any other information about payment terms

n/a

Dispute resolution process

Supplier Query Resolution Process Suppliers may contact us via phone, email, or letter with queries or concerns. Upon receiving a query, we: Acknowledge the query and log the details. Investigate the issue by reviewing relevant documentation, systems, and liaising with internal teams if necessary. Communicate with the supplier throughout the process to clarify details and provide updates. Agree on a resolution that satisfies both parties. Document the outcome and close the query.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No