Published reports

THORNTONS LIMITED

Company number: 00174706

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 March 2018 to 31 August 2018

Report filed on:

5 October 2018

Approved by:

Salvatore Castelli


Payment statistics

Average time taken to pay invoices: 21 days

Invoices paid:

  • within 30 days: 71%
  • in 31 to 60 days: 22%
  • in 61 days or more: 7%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 35%

Payment terms

Shortest standard payment periods

90 days

Longest standard payment period

Answer not provided

Standard payment terms

Payment by BACS transfer for the Goods unless otherwise agreed and detailed in the PO, shall be 90 days Nett monthly (ie 90 days from end of month that invoice is received in) by the purchaser

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

90 days

90 days end of month that invoice is received in

Any other information about payment terms

The average payment days for Thorntons is 21 which is lower than our standard reported terms due to: 1) Suppliers who have individually negotiated different payment terms contracts predominantly nett monthly ( end of month following the month the invoice was raised in)

Dispute resolution process

Suppliers are able to contact the business regarding a complaint or concern on the following email address Alfretonfinanceaccountspayable@thorntons.co.uk where a team of experts will direct the query to the relevant dept. The complaint or concern will be considered by that department. The length of time taken to resolve the complaint or concern is dictated by its nature. If a resolution cannot be agreed upon the business will use an escalation process both within the business and with the supplier until a resolution by both parties is found and agreed

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No