Published reports

ONFIDO LTD

Company number: 07479524

This information is as reported by the business, and responses are in their own words.

Reporting period:

31 July 2022 to 31 January 2023

Report filed on:

22 March 2023

Approved by:

Katie Lacey


Payment statistics

Average time taken to pay invoices: 32 days

Invoices paid:

  • within 30 days: 52%
  • in 31 to 60 days: 40%
  • in 61 days or more: 8%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 56%

Payment terms

Shortest standard payment periods

0 days

Longest standard payment period

Answer not provided

Standard payment terms

Our Standard Conditions of Purchase provide for payment Net 30 days in which an invoice is received, subject to (i) a valid invoice being properly provided by the supplier and (ii) the relevant goods and services being delivered and accepted by us, in accordance with the contract. Whilst the company does contract its business on the basis of bespoke terms and conditions, the relevant payment terms are largely consistent with those contained within the Standard Conditions of Purchase.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

30 days

No further comment provided

Any other information about payment terms

No further comment provided

Dispute resolution process

As per our standard conditions of purchase, if a payment dispute arises, then the parties are required to resolve any issues that have been identified and use reasonable endeavours to resolve the dispute amicably. Either with the Accounts Payables team for administrative issues or with the vendor relationship manager, who is their primary point of contact. A valid invoice must be submitted to ensure that it is processed in accordance with Onfido policy, referencing a valid purchase order. Payment without a purchase order is only accepted in exceptional circumstances and must be done so in writing at the time of contract execution. And submitted via the authorised channel, as detailed on the purchase order.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No