Company number: 03486244
and approved by Stuart Baker
Average time taken to pay invoices: 18 days
Invoices paid:
Invoices due but not paid within agreed terms: 15%
30 days
Answer not provided
Invoices are paid in a weekly payment run as they fall due
Answer not provided
N/A
60 days
Some hotels and small businesses require immediate, 7 or 14 days’ payment terms and Napp pay's as per their invoiced payment terms
N/A
As a supplier, if you have a query or dispute relating to a payment you believe is owed to you by Napp, please email the following details to accountspayable@napp.co.uk: a. Full supplier name, address; b. The name of your Napp point of contact; c. Invoice number for the payment you are querying; d. Full details of your complaint; e. Upon receipt of all of the above details, Napp commits to acknowledge receipt of your email within 5 working days, and may request further information to be able to respond in full. Napp will investigate your query using the details provided and speak with relevant members of Napp's business, including members of the legal department if necessary, and respond in full within 14 days of the date of Napp's acknowledgement to you.
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
No
No