Published reports

MITIE TECHNICAL FACILITIES MANAGEMENT LIMITED

Company number: 00906936

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 April 2025 to 30 September 2025

Report filed on:

29 October 2025

Approved by:

Simon Kirkpatrick

Contracts and payments

Do any of this business's construction contracts with its suppliers include retention clauses? Yes

Payment statistics

Average time taken to pay invoices: 39 days

Total value paid:

within 30 days: £162,843,801 (46%)
in 31 to 60 days: £176,705,920 (50%)
in 61 days or more: £12,787,340 (4%)

Invoices paid:

within 30 days: 46%
in 31 to 60 days: 50%
in 61 days or more: 4%

Late and disputed:

total value of payments due in the reporting period which have not been paid within the agreed period: £22,162,001
payments due in the reporting period which have not been paid within the agreed period: 6%
not made in the reporting period due to a dispute: 6%

Payment terms

Shortest standard payment periods

30 days

Longest standard payment period

60 days

Standard payment terms

Our standard payment terms state that payment of supplier invoices for goods and services will be made 60 days from the end of the month in which a correct, undisputed and properly due VAT invoice is received, unless otherwise agreed by a duly authorised representative. However, consideration is also given to our SME suppliers where alternative payment terms, of 30 days from the end of the month in which a correct and undisputed VAT invoice is dated, may be agreed. The business also operates a no purchase order, no pay policy, unless otherwise agreed, in exceptional circumstances, by a duly authorised representative. Invoices received, and which do not include a valid purchase order number, are rejected and returned to the supplier.

Were there any changes to the standard payment terms in the reporting period?

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

60 days

No further comment provided

Any other information about payment terms

No further comment provided

Retention clauses

How does this business use retention clauses?

All construction contracts include retention clauses.

Does this business only use retention clauses in construction contracts above a specific contract sum?

Does this business use a standard percentage rate in retention clauses?

Does this business apply retention clause practices that are no more onerous than those applied to it on the same project?

Releasing money under a retention clause

Process for releasing money this business has deducted or retained under a retention clause

The release of retentions is in accordance with the Housing Grants, Construction & Regeneration Act. Amounts are released on application from the subcontractor in accordance with the subcontract

Is the money released in stages?

Yes:

Retentions are released in two parts; the first on completion of the scope of work laid out in the subcontract, the second at the end of the defect liability period. This period is based on the type of work undertaken, the risk profile and the defect liability term set out in the contract with the client

Amount retained from suppliers in the reporting period

Amount retained stated as a percentage of the money retained from this business by its clients

95%

Amount retained stated as a percentage of the total construction payments made by this business

Dispute resolution process

We recognise the strategic importance of our supply chain partners, and as such are committed to treating them fairly. Our preference is to always address disputes in a transparent and timely manner, always acting in good faith, through open and constructive discussion. If such discussions fail to resolve a dispute, an authorised representative of the supplier and the company shall, within 30 days of a written request from one party to the other, meet in good faith to resolve the dispute. If the dispute remains unresolved either the supplier or the company shall refer it to mediation in accordance with the Centre for Effective Dispute Resolution ("CEDR") Model Mediation Procedure that is in force at the date of the referral

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?